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Privacy statement

The privacy policy of Teylers Museum

De Stichting tot Beheer en Instandhouding van Teylers Museum (“Teylers Museum”) processes personal data. Through this privacy policy, Teylers Museum aims to be as transparent as possible about how your personal data is handled. This privacy policy applies to: visitors of, visitors of the Teylers Museum buildings, employees, volunteers, and applicants, external relations, parties, and individuals financially supporting Teylers Museum.

How Teylers Museum obtains personal data

Teylers Museum processes your personal data when you visit the website, purchase tickets at Teylers Museum, visit Teylers Museum, attend an event or activity, reserve a guided tour, financially support Teylers Museum, or apply and work at Teylers Museum. Your data is also processed when recordings are made of you in Teylers Museum through the security cameras present there.

In some of the above situations, it is necessary for Teylers Museum to process your personal data to execute or enter into an agreement, for example, when you purchase tickets on the website. If you do not share the necessary data with us, Teylers Museum may not be able to complete certain transactions or fulfill agreements.

Teylers Museum may also process personal data through cookies.

Categories of personal data and legal bases

Teylers Museum may process the following categories of your personal data:

  • Name and contact information (including phone numbers and email addresses);
  • Payment information (especially IBAN);
  • Technical data, such as your device's IP address, the web browser used, visited web pages, click and browsing behavior, other visited websites, and the duration of the visit to the website;
  • Product and service data, such as the purchase of products, made reservations, and attended events;
  • Data about your 'friendship' with Teylers Museum, donations, or funds (e.g., type of 'friend' and the duration and amount of the financial contribution);
  • Video recordings in and around Teylers Museum;
  • Social media data (e.g., related to a question asked through our social media channels);
  • WiFi.

Teylers Museum processes personal data based on the following legal grounds:

  • Consent;
  • Necessary for the performance of a contract;
  • The legitimate interest of Teylers Museum.

Examples of Teylers Museum's legitimate interests are:

  • Maintaining contacts with donors and other relations;
  • Protecting the safety of individuals and monitoring assets in Teylers Museum;
  • Investigating incidents;
  • Offering a well-functioning website.

Purposes for which we use personal data The purposes for which Teylers Museum processes personal data are:

  • Providing services and products to all relations;
  • Operation of the Teylers Museum website and social media;
  • Marketing and maintaining customer relations;
  • Recruitment and selection;

Protecting the safety of individuals and monitoring assets in Teylers Museum. For the online purchase of tickets, we will only use your data associated with this transaction for communication and service around your visit to this exhibition.

Sharing of personal data

The following individuals and/or entities may receive your personal data:

  • Processors engaged by Teylers Museum to process personal data (such as a hosting provider);
  • Any sub-processors engaged by the processors engaged by Teylers Museum.

Transfer outside the EU In certain cases, Teylers Museum may transfer personal data to countries that do not provide an adequate level of protection. When such a transfer occurs, Teylers Museum ensures that this is done in accordance with the law, for example, by using EU model contracts.

How we secure personal data

Teylers Museum makes every effort to secure personal data against loss and unlawful use. All Teylers Museum employees who, in the course of their duties, become aware of personal data are aware of the applicable privacy rules. When Teylers Museum instructs processors to process personal data, a data processing agreement is concluded. This agreement contains various provisions to ensure that these processors protect personal data properly.

Retention periods

Teylers Museum does not process more personal data than necessary. Additionally, Teylers Museum does not retain personal data longer than necessary for the purposes for which they were collected. Teylers Museum has established appropriate retention periods for various processing of personal data. For applicant data, for example, a short term of in principle no later than four weeks after the application procedure has ended applies, unless the applicant has given consent to keep the data for one year in connection with potential future vacancies.

Your rights

You can ask Teylers Museum to inform you about the personal data that Teylers Museum has about you. Additionally, you can request to correct, delete, and limit the processing of your personal data. Under certain circumstances, you can object to the processing of personal data by Teylers Museum, and you can ask Teylers Museum to transfer your personal data to another data controller. When Teylers Museum processes your personal data based on your consent, you have the right to withdraw this consent at any time.

If you are not satisfied with the way Teylers Museum processes personal data, Teylers Museum would like to hear from you so that it can be resolved.

You can exercise your rights or send a complaint to Teylers Museum by sending an email to

If you are not satisfied with Teylers Museum's response and/or solution, you also have the right to file a complaint with the Dutch Data Protection Authority. For the contact details of the Dutch Data Protection Authority, visit the website:

Changes Teylers Museum reserves the right to change this privacy policy. The most recent version of Teylers Museum's privacy policy is always available on the website

Therefore, we recommend that you regularly check this website and study any new versions of the privacy policy. This privacy policy was last modified on: May 22, 2018


Stichting tot Beheer en Instandhouding van Teylers Museum

t.a.v. Marije Kool, Zakelijk directeur
Teylers Museum
Spaarne 16
2011 CH Haarlem

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Tuesday until Sunday 10:00 - 17:00

Spaarne 16, 2011 CH Haarlem

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